Why use Tip-offs Anonymous

Why use Tip-offs Anonymous

Key points and differentiators about our Tip-offs Anonymous service:

Our relevance
  1. According to ACFE, the most common method of detecting occupational fraud is through tips. Organisations with hotlines are able to detect occupational fraud 50% quicker than those without*
  2. As experts in the management of hotlines, we offer an independent, trusted, proven, available and secure facility to support our clients in detecting occupational fraud and fostering an ethical culture.
  3. With more than 60% of disclosures made to us anonymously, and 1 in every 2 whistleblowers preferring to engage telephonically with a trained operator, an outsourced and comprehensive hotline service remains a preferred method for disclosure reporting.
Our expertise
  1. We have been providing class-leading hotline services for over 20 years
  2. Experienced and trained staff whose only function is hotline support.
  3. Our leadership team has an average hotline management tenure of 10+ years.
  4. Pre-eminent provider in the South African and African markets.
Our capability
  1. Global coverage across over 100 countries
  2. Multilingual support in over 20 languages.
  3. 24/7 operations.
  4. Range of communication channels supported.
  5. Proprietary online Case Management System for our clients to receive, manage and report on disclosures received.
  6. Assistance in crafting awareness plans and material to embed knowledge of the hotline facility amongst stakeholders.
Our security
  1. ISO27001 certified.
  2. Robust, best practice logical and physical security practices.
  3. Protection of whistle-blower identity with support for anonymous reporting.
  4. Compliance with data privacy frameworks and processing principles.
Our quality
  1. First, and longest-holding, recipient of The Ethics Institute of South Africa’s safe-reporting channel certification.
  2. ISO9001:2005 certified for over a decade, demonstrating our commitment to continuous improvement and providing a quality service to our clients.
  3. Multiple review and assessment mechanisms built in to our operational processes to ensure consistent delivery of a quality, trusted service.
*ACFE Report to the Nations 2020


    • Related Articles

    • Frequently Asked Questions

      Why whistle-blower mechanism is important to us? As per the section 177 of the Companies Act 2013, it is mandatory for every listed company to have a whistle-blower mechanism. Though, it is not mandatory to outsource but we have decided to ...

    • Terms of Use and Privacy

      Privacy Statement Date: 2 December 2021 Introduction We are committed to protecting your privacy. Tip-offs.in is service provided by Deloitte Touche Tohmatsu India LLP also referred to below as “ we ”, “ us ” or “ our ” ("Deloitte"). This Privacy ...

    • How to check feedback on reported case?

      The feedback for the case reported on the Tip-offs Anonymous service can be gathered in following multiple ways: Complete the Sign-In process and go to My Tickets section. Click on the ticket and look for comment tagged as  Resolution Speak with our ...